Support / Find help and information

How does a trial period work?

The trial period is currently one month and begins upon registration for the service.

During this period, you have access to all features, which is equivalent to the Therapist Plus pricing plan.
Use the service as you wish; it is free and without commitment.
Please note that you also have access to technical support during your trial.

Once the expiration date is reached, you will still be able to access your account, but you will no longer be able to add or modify data. If you wish to continue using , you will need to renew your license by choosing the pricing plan of your choice.
Web browser compatibility
is developed according to current web standards, so it should work on all modern and up-to-date web browsers.
However, it is developed using Mozilla Firefox, so you will naturally encounter fewer issues with it.
I need more time to test the product.
You can simply ask support.
They will be happy to look into your request.
What happens when a license expires?

When your license expires, your account will remain accessible, but you will no longer be able to add or modify data.

Since export functions remain available, you can still retrieve your data if you wish to use another tool.
What are the available rates/positions?

Currently, Tarmed rates 311 & 312 (Physiotherapy), 325 & 338 (Occupational Therapy), 590 (Complementary Medicine) and 001 (General Medicine/Psychiatry) are integrated into .
The LiMA rate has also been integrated.

Of course, you can manually add personal positions that may or may not follow official rates.
Other disciplines will be added in the future. You can also request them from us directly.
Report a bug

If you detect a bug/malfunction, you can report it directly in your application by clicking on the icon in the top right of your interface.

If this is not possible, you can of course contact us by phone or via the contact form on this site.
In which language(s) is support available?
Currently, phone support is available in French and written support in French/English.